SHIPPING POLICY

Thank you for choosing VIKO! We are committed to ensuring a smooth and efficient shipping process for all our customers.

ORDER PROCESSING

Orders typically take 1 business day to process before they are shipped out. During this time, our team carefully prepares your items for shipment.

SHIPPING TIMES

Once your order has been processed, it will be shipped to you via our standard shipping method. Our standard shipping typically takes 3-5 business days for delivery within Australia and 2-5 business days for delivery within Chile.

Please note that shipping times may vary depending on your location and any unforeseen circumstances such as weather conditions or carrier delays. We do our best to ensure timely delivery of all orders.

INTERNATIONAL SHIPPING

At this time, we only offer shipping within Australia. We apologize for any inconvenience this may cause.

TRACKING YOUR ORDER

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the progress of your delivery.

CONTACT US

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us at contact@viko.com.au Our customer service team is here to assist you.

Thank you for shopping with VIKO!